![]() The phone lines are open from 7:30 am to 7:45 pm (Eastern Standard Time).toll free 1-88 (weekdays between 7:30 AM to 7:45 PM EST), fax requests to 1-72, or email questions to. ![]() To request a new copy of “Your Federal Retirement Benefits”, or to receive a verification of your annuity, contact OPM's Retirement Office at 1-88 or. All payments received from OPM after the annuitant's date of death must be returned to the Treasury Department. (See, Retirement Processing and Interim Payments: Hurry Up and Wait) However, OPM also has Services Online (.
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